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ORDER ISSUES

HOW DO I QUALIFY FOR FREE DELIVERY?

Free (untrackable) delivery is available for all local orders. Free courier services will be available for local orders above $50. For international delivery, you may enjoy free delivery for orders above $99.

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We accept payment via all major credit and debit card through PayPal. 

Our team are incredibly conscientious but occasionally mistakes do happen. If an item is missing (and you weren’t made aware of a stock shortage) or you’ve received something other than you were expecting, please email enquiry@japalangstore.com and let us know of any issues as soon as possible; attaching photographs if relevant.

POINTS SYSTEM

For every $1 spent, you will earn 10 points!

With minimally 100 points in your system, you will be able to deduct minimally $1 off your order. Redeeming of points is also not applicable with any other discount codes offered at the time of redemption.

Example: 
100 points = $1 off 
150 points = $1.50 off 
219 points = $2.19 off

All earned points will expire 6 months from the time of purchase.